Shipping & Returns

1 - International Customers3 - Tracking Number5 - Returns and Refunds
2 - Rates and Delivery4 - Customs Fees and Duties



1 - International Customers

Yes, I ship internationally!
Please read the information below before placing your order.
All prices are in Brazilian Real (BRL/ R$)


2 - Rates and Delivery

All orders are shipped either via AIRMAIL or EMS according to the customers' choice.
  ★ AIRMAIL takes about 15 business days to be delivered and is registered, that means that the tracking number may not work in all countries.
  ★ EMS takes about 5 business days to be delivered and is tracked.

The delivery time is counted in business days, which does not include weekends and holidays (both Brazilian holidays and your country's holidays).

Parcels sent with insurance will have the full price of the items declared on the customs declaration form.

The international shipping fee is calculated automatically by the shopping cart but below you can check a short preview of how much it costs:
G1
G2
G3
G4
Argentina, Bolivia, Chile, Peru, Uruguay
Canada, Mexico, USA
Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Netherlands, Norway, Portugal, Sweden, Switzerland, UK
Australia, Israel, New Zealand, Philippines, Reunion Island, Singapore, South Korea

Airmail
~500g
EMS
~500g
Airmail
500g~1kg
EMS
500g~1kg
Airmail
1kg~1.5kg
EMS
1kg~1.5kg
Airmail
1.5kg~2kg
EMS
1.5kg~2kg
R$88
R$115
R$101
R$125
R$126
R$137
R$126
R$149
R$92
R$130
R$110
R$145
R$135
R$165
R$135
R$180
R$92
R$151
R$110
R$170
R$135
R$190
R$135
R$205
R$96
R$207
R$120
R$243
R$150
R$278
R$150
R$315
There is no different shipping cost for small parcels, all parcels weighting less than 500g will cost the price listed above.

I know the shipping fee is really expensive and the prices have recently gone even higher, therefore to avoid paying more on the shipping fee than on the product itself always try to buy more than one item at once or talk to a friend to make a small group order.
The shipping fee doesn't change much for parcels under 500g to those weighting under 1kg, so if you buy with a friend the shipping fee will be shared and you'll be paying less than the price you'd pay for one item only. :)


3 - Tracking Number

All parcels are registered but sometimes AIRMAIL tracking may not work in all countries.
Your parcel is posted during the manufacturing period (for commissions) or within 3 working days (for in stock products) however it may take up to 3 working days after the parcel is posted until you receive an email with your shipping notice and the tracking code.
It is the customer's duty to follow tracking updates and contact me as soon as possible when there is any problem;
In case of problems occurred during delivery I will do everything possible to ensure that it is solved as fast as possible.


4 - Customs Fees and Duties

MeLikesTea is not responsible by any means for the custom fees or duties you may have to pay once the parcel arrives in your country.
The parcels are sent as gift and with the total value lowered (prices are not lowered if you choose to have your parcel sent with insurance), however, it is still possible that your country may charge you custom fees.


5 - Returns and Refunds

All items are handmade and carefully examined before being sent to you, therefore there will be no returns or refunds once you receive your items unless there are items missing in you package and you can prove that, therefore, I recommend you record the opening of your package in order to have consistent proof of my mistake.
If your item was damaged during the shipping it is important that you have proofs so I can contact the Post Office and demand a refund from them in order to pay your refund. Please, notice that damages during shipment are not my fault and therefore I will need the post office's cooperation to be able to help you.


The information in this page may be altered without previous warnings.
Last update: 03 December 2016




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