Important Information

1 - Products 3 - Manufacturing 5 - Shipping 7 - Combined Order CCF+MLT
2 - Purchases4 - Payment6 - Cancellation8 - Extra


1 - Products:
  • The products are handmade and are subject to minor changes without previous warnings;
  • The stock pictures are taken after the manufacturing of the products, thus there can be differences in the appearance of the product after shipment due to how they are wrapped (specially for petticoats);
  • If there is any problem in the product received, the customer must contact me as soon as possible so that appropriate measures may be taken.
  • If you did not find what you were looking for, send an email to order-info@melikestea.com and ask if what you need can be made.
    • All designs sent to MeLikesTea become property of the brand and can be freely used by MLT on our website and/or social media as well as for future sales and by agreeing to have your design made by us you agree with our free use of it.
1.1 - Products IN STOCK:
Whenever there are products available in stock they will be sold in an specific section of the website, usually in the front page, and will be clearly labelled so;
You can purchase made to order items and items in stock in the same order, in this case the items will only be shipped once the items made to order are finished.

1.2 - Pre-Order Products:
Whenever there are products available for pre-order they will be sold in an specific section of the website, usually in the front page, and will be clearly labelled so;
You can purchase made to order items and Pre-Order items in the same order, in this case the items will only be shipped once both the items made to order and the Pre-ordered items are finished.


2 - Purchases:

There is no fabric, colour or print restriction, however, it may be difficult to find the colour or print of your choice, therefore remember to provide at least 2 colours in order of preference (use links of images, if necessary, to specify the colour or style). If your first colour or print option isn't available in stores it will be made in the second option.

ATTENTION:
  • Keep in mind that the prices may change if the material in which the products are made is changed;
  • If you intend to order an item in a material different from the one already listed or a completely new product send me an email inquiring the final price of your custom item (order-info@melikestea.com);
You can purchase made to order items, products in stock and Pre-Order items in the same order, in this case the items will only be shipped once both the items made to order and the Pre-ordered items are finished.



3 - Manufacturing time:
  • Each item has its own manufacturing time and this information is found in each product page.
  • The manufacturing time of your order will be the sum of the manufacturing period of all items ordered.
    • If you order just one item the manufacturing period will be up to 15 business days regardless of the production time stated on the product page.
    • Even if the sum of the manufacturing time of all items in your order exceeds 50 business days the final manufacturing time of your order will never be greater than 50 business days.


4 - Payment:
  • International payment can only be made via PayPal;
    • You can choose to create an account in the store system or check-out using PayPal express.
  • Payment plans (2 instalments) are available upon request;


5 - Shipping:
  • Products will be sent by mail according to the method chosen by the customer (Airmal or EMS);
  • AIRMAIL is registered but not tracked for most countries, that means you will be able to check the delivery until the parcel leaves Brazil but sometimes it won't work once the parcel leaves Brazil. If you want your parcel to be tracked from posting till delivery please chose EMS.
  • The shipping fee will varies according to the shipping method chosen by the customer;
  • The speed of delivery depends upon the shipping method chosen by the customer and the compliance of it is responsibility of the Brazilian and your country's post services;
  • Damage caused during delivery and loss of parcels is of responsibility of the post offices;

  • It is the duty of the customer to follow tracking updates and contact me as soon as possible when there is any problem;
  • In case of problems occurred during delivery I will do everything possible to ensure that it is solved.
  • To know more about shipping and delivery Click here.


6 - Cancellation
  • All sales are final. Once you place an order it is considered a sale and not paying for it may occur a ban from buying from MeLikesTea in the future.
  • If for any reason you need to cancel your order, please, send an email to order-info@melikestea.com as fast as you can.
  • If you cancel your order there will be a 50% non-refundable administrative fee.


7 - Combined Order Cotton Candy Feet + MeLikesTea

It is possible to combine your order from MLT and CCF to reduce your expenses with shipping fee compared to buying from each store separately.
If you are purchasing from both stores please select "Combined Order CCF+MLT" as your shipping method during checkout, you will receive a separate invoice regarding the shipping fee for the products of both stores.
To know more about how to purchase from both stores and have the items shipped together to your address visit this page: Combined Order CCF+MLT



8 - Extra:

If your doubt was not clarified, send an e-mail to order-info@melikestea.com;
Send messages only in Portuguese, Spanish, English, French or Italian.

The information in this page may be altered without previous warnings.
Last update: 21 January 2018




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